Itineraries

All Itineraries, dates and prices are subject to change. If you have paid the deposit, this will guarantee your place. If there are major changes in price, dates etc there will be an option for a full refund (subject to an admin fee) if cancellation is done 72 hours prior to departure.

A word of warning:

Please note that the journey of Hajj cannot be equated to holiday travel. During this journey the unexpected is often the norm, despite careful planning and organisation the hajj journey can never be taken for granted like a normal holiday. Hotels, transport and public services are all pushed to their limits during the hajj season. You should not expect the same level of service that you are used to in the UK. Due to large numbers of pilgrims in a small area, the crowds can be overwhelming. Expect major traffic congestions and very long delay while moving from one location to another during the days of the rites of hajj. These journeys can be frustrating and unpredictable.

We use reasonable endeavors to perform hajj according to sunnah. However, we cannot be liable for any failure to do so. All meeting, lectures and announcements will be delivered in English and Urdu.

Bookings and Deposits

All bookings will be made on the information provided, we are not liable for bookings made on incorrect information provided. In the event that incorrect bookings are made at no fault or our own we will endeavor to rectify the problem (subject to availability) and any costs incurred will be added to the price.

A deposit of £500 per person must be paid per person at the time of booking. Full remaining payment should be paid no later than 6 weeks before the travel date. No travel documents will be issued until the full and final payment has been received.

Travel documents will be issued in the following ways.

• Collection by you from our office in person
• Sent by post to your address by special delivery
• Collect at the airport (exceptional circumstances only)

Please note - It is possible that circumstances may arise that causes the price of trip to increase or decrease during the booking process and upto the payment of a deposit. We may alter the price prior to a confirmation of booking, however, after you have received a confirmation of booking the price will not be increased, unless there are changes.

Flights

It is our policy that we require the full amount quoted for the cost of flights before a confirmed booking can be made.

Payments

Payment can be made in the following methods:

• Cheque or postal order payable to 'Al Amaanah Travel' (please allow 7 days for the cheque to clear)
• Cash
• Bank transfer

Visa Requirements

The following will need to be submitted in order for the visa to be processed:

• Passport this must be valid for at least 8 months on the date of travel
• 4 colour passport size photographs
• A completed visa application form
• A Valid meningitis ACWY immunisation certificate
• A completed mehram relationship declaration

Please note: In order to ensure that you receive your visa within a reasonable timescale we advise that you provide us with the above documents at least 3 weeks in advance of your trip.

Insurances

Please note we do not provide any kind of insurances. However you are advised to take your own insurance.