About Al-Amaanah
- WHO ARE WE?
- MISSION STATEMENT
- ACCREDITATIONS
- EMOTIONAL AMBUSH - by Yvonne Ridley
MISSION STATEMENT
To conduct our business bearing in mind the quranic ayat:
"The believing men and women are loyal to one another." (Surah Al Taubah, Ayah 71)
Our Aims and Objectives
Our aim and objectives are to:
- Provide a quality, tailored and competitive Hajj and Umrah experience
- Understand the needs and requirements of the pilgrim
- Have the opportunity to serve the pilgrims to the best of our ability
- Be competitive in our prices without sacrificing quality of service
- Deliver our promises and exceed expectations in every way
- Learn from the feedback provided by pilgrims and continuously improve our service
Our Vision
Our Vision is simple we want to be at the forefront of providing quality Hajj and Umrah Services which are competitively priced and focus on the needs of the pilgrim on a national scale and be known as the pioneers and market leaders in this field. We want to be different from the rest and when anyone thinks Hajj or Umrah, they think Al-Amaanah!
Our Values
- Honesty - we will be honest in all our dealings.
- Professionalism - we will act in a professional manner in all we do.
- Deliver - we will deliver to the best of our ability what we have promised.
- Pilgrim Focused - Our main aim will be providing a quality Hajj or Umrah experience for the pilgrim at a competitive price.
- Adding Value - we will ensure where possible we add value to your experience by going that one step further.
- Learn from our mistakes - we will take feedback from pilgrims seriously and ensure that changes are implemented to enhance the experience.
